Social Media Analytics- Coming to Globe Runner!

Since the rise of social media for businesses, people have been trying to quantify it. How do we measure engagement? What’s the ROI on building communities? How can we justify paying these interns to use Facebook?

I know in jobs past I have had to analyze my clients’ social media engagement figures by hand, poring through their Facebook fans and Twitter followers, combing through to see how many joined, how many left, who clicked through, et cetera. It just made me want to tear out my hair; it was inefficient, tedious, and, the worst part, it isn’t a scalable solution. You can’t have happy clients and effective campaigns if you spend 30% of the time performing the magic and 70% explaining the trick.

We here at Globe Runner decided we were going to look for a solution for our clients; something that would help measure engagement and quantify ROI for their social media campaigns. We asked our colleagues what they were using for their clients, did a little reading of our own, and when we found Unilyzer we knew we had what we needed. Based out of nearby Frisco, Unilyzer has made measuring social media analytics easy for us, so we can work more efficiently for our clients. They provide insights for us into our clients’ online communities that will help us make more effective choices. Together, we provide the knowledge and wisdom to build your brand and the insights and analysis to make sure your voice is being heard by the right audience. We are excited about moving forward with our clients’ social media campaigns, and we look forward to a bright future working with Unilyzer!

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Search Results

When you think about search, you need to consider the multiple search opportunities available. No longer is search just one website and one position on one page. Today Google, Yahoo, Bing, and all the major search engines provide numerous ways to be found in search results. I’d like to go over a few of those opportunities, and offer some suggestions that can help you make sure your website is found on those search engine pages.
Let’s use Google as an example. Google has Google Image Search, Product Search, and Video Search, and intermixes all of those searches on the primary search page.
Some examples:

Google uses the news feed generated by press releases and other major news media outlets, and intermixes the information from the feed on a search results page:

New Search Results

Here’s an example of Google intermixing videos on the search page.

(read our post about closed captioning to learn more about video.):
Video Search Results

Even images can be seen on the search page.

(A tip: Before uploading image files to your website, name them using keywords or search terms in order to get the best search results from images):
Image Results in Search

Do you sell things online? Time to think about product search:

Today social media results are being included. Below you will see Twitter included in a Google search result:

Twitter in search results

or blog results:

Blog Results

Your search may even be personalized by your social network and what your friends are saying. I lay out these examples and results just to keep you thinking. Search provides a lot of opportunities, but are you using them? Are you optimizing your website so that it’s found, not just in primary search, but in the previously mentioned search results? Take advantage of the many opportunities now offered by search engines.

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Globe Runner at SXSW: Interview with Luis Mendoza

We sat down with creator of SXSW Free Noms Luis Mendoza, an entrepreneur and graphic designer from Los Angeles, to talk about building a brand with social media, capitalizing on passionate users, and jumping on a great idea.

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Globe Runner at SXSW: Interview with Megan Garza


We sat down with Megan Garza, an educator and Social Media professional at St. Edward’s University in Austin, Texas, to talk about the changing face of higher education, social media as mainstream marketing, and the Next Big Thing.

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Blogging Your Brand: All dressed up and no one to comment?

You’re committed to the success of your company’s blog, so you write and write and write; you’re churning out blog posts several times a month, maybe even a few times a week, and you feel great about the content you’re putting out there… but then nothing happens. No trackbacks. No comments. What’s the deal?

Well, what are you offering your readers? What’s in it for them? Is it real, solid information? News they can use? Or has your blog become just another advertising platform and every post is a 250-word commercial your readers just tune out? Your readers visit your blog because they trust you as an authority, but they keep coming back because of good information, not sales pitches. Coming up with good content is a challenge, sure, but if you’ve resorted to hawking products over helping people, it might be time to re-examine your blog.

You need to give people a reason to read one more thing on top of everything else they have going on in their lives. Providing your clients and readers with a little taste of your expertise on a regular basis builds trust in your brand and establishes thought leadership. You want to be an innovator? Throw all your big ideas on your blog. Give your (well-researched) opinion on current events and new developments in your field. Don’t be afraid to get a little controversial. People love big ideas, and they love to talk about what excites them. Give people a reason to spread the word about you, and they will.

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Blogging Your Brand: Bring it Back Home

Websites can be expensive. Adding a blog to an existing website can seem a little daunting. It’s all too easy to say “Hey, why don’t I just sign up for mybrand.blogspot.com and then use that for my blog?”

I understand the logic there, and sure, on the surface it seems like a free blog would be the best kind: turnkey blogging services like LiveJournal, Tumblr and Blogger are great for people just dipping their toes into writing on the web. However, for business purposes, there are several reasons why these just don’t work for your brand.

•    You’re at the whim of a third party. If your blogging platform decides to plaster banner ads at the top of your blog, there’s nothing you can do about it. If their favicon changes into a pinecone, you’re stuck with it. You have control over your blog’s seamless design integration with your website ONLY if it’s actually integrated with your website.
•    You become a subdomain or subfolder on someone else’s website. You lose the cache attached to blogging on your own domain, and if your content goes viral, all those links get pointed to someone else’s website, whose links may or may not be passing juice to your actual website. All that work for a little brand recognition, but no guaranteed site traffic.
•    With a self-hosted blog, you have access to all the back-end development you need to make necessary changes to your blog for seamless design integration and search optimization. Based on which content management system you use, you can also add widgets and plugins that customize both the user interface and the outward appearance of your blog for a truly unique new face of your company’s brand.

There are several ways to easily set up your blog on your domain and get writing again in the same day. Wordpress is an open source content management system and installs with Fantastico or manually. Also, it’s free! Don’t let time or cost be a factor keeping you from taking on a truly professional company blog.

Like some help integrating a blog on your existing site? Give us a call.

1-888-480-4583

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Blogging Your Brand: Are You Posting Enough?

Whenever I work with a company who complains that they don’t get enough traffic, my first question is “How often do you post?” Because if it’s not at least once a week, then you’re not posting enough. No one routinely checks websites that never change. If you establish a pattern of new content cropping up every week (more than that is even better), people will learn to check your blog more often, bringing you more traffic. Keep it somewhat unpredictable though, that way you keep your readers on their toes.

If you don’t know what to write, look through your inbox. Do you consistently get the same questions over and over about a particular product or service from your customers? Your blog is a perfect place to spotlight that with an informative and useful post. Take a look at your analytics: does one of your main keywords need a rankings boost? Create a blog post with optimized links and anchor text back to your website. If you have an interesting take on a current event related to your industry (i.e. a software company’s opinion on the iPad) that’s a great topic too. You have a lot to say, but you may not have considered blogging as a marketing/PR channel for your brand. That should change.

If you simply haven’t got the time each week to sit down and blog, consider writing a few posts in one sitting and then using your Content Management System (what you use to manage your self-hosted blog, but we’ll get to that) to schedule the posts and stagger out the days they actually publish. That way your readers keep coming back all month long for new content, even if it only took you one morning’s work. If you’re just not the writing type, consider an audio podcast or video blog/vlog. These mediums can be used to great effect and can easily go viral if the content behind them is solid. Get creative! Post consistently on your company blog and new visitors and potential clients are sure to come your way.

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Blogging Your Brand, Part 1: Why Bother Blogging?

One of the easiest ways for your company to enter the social media sphere is through establishing and maintaining a company blog. This is an excellent communication channel between you and your customers, your investors, or the general public. In a rapidly shrinking world, thought leadership is the most important product you have. With a company blog, you control the tone, topics, and style of your company’s voice online in a way you can’t with a third-party site like Facebook or Twitter, an important consideration for image-conscious industries like law and finance.

While they require regular attention, don’t be intimidated by starting a company blog. A good post should be about 250 words, and in that short span of text you have opportunities for optimized links for SEO, viral content possibilities for Social Media, and new material for increased traffic. Blogging adds humanity to an otherwise stuffy, static corporate website, and generates goodwill toward your brand because readers connect with your company.

Google loves blogs. In an effort to provide users with the best search results Google will often rank blog posts and news articles higher, equating their time-sensitive nature with having the most relevant and up-to-date information. If you write more, Google will notice and index your site more often, improving your rankings. There are so many benefits to starting a blog that the effort to maintain it should only be a minor consideration. However, social media is a marriage, so be prepared to stick with your blog once you start.

This series will look at how you can start your corporate blog, but will also incorporate tips to improve current corporate blogs and hopefully answer some questions you might have about your own company blog. If you have a question you’d like covered, please feel free to email me at Lauren@GlobeRunnerSEO.com.

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Creating Buzz with Social Media

Eric interviews Jeremy M. Meyer Globe Runner SEO’s Director of Social Media about creating buzz.using Facebook and other Social Media platforms.

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Geo-Targeted Social Media

If Twitter was the social media platform of 2009, Foursquare may very well be the social media platform of 2010. It hasn’t quite hit its tipping point yet, but I’m predicting that 2010 is going to be the year of geo-targeted social media.

What is geo-targeted social media? foursquare is Geo-Targeted Social Media

When you use this new type of social media, it factors your current location into a social media platform. As with other platforms, you develop a network of friends, but in this situation, your location plays a large part in your interaction. The probable leader in this field, Foursquare, is primarily used on the iPhone or other smart phone device. Foursquare notes your current location, and then displays nearby businesses. You can then “check in” to those businesses, earning points and badges, especially if your friends have recently visited those locations as well.

You can use geo-targeted social media to develop a large network of friends who enjoy the same sort of location and activities. When you walk into a coffee shop, for instance, you can see which of your friends have been to this coffee shop recently. You can find out which visitors frequent the shop, even if they aren’t your friends — yet. You may learn that someone likes the same coffee shops, clubs, bars, etc., and request to become friends. If you are in a new city, you can look up nearby places recommended by your friends. You can even play games, such as treasure hunts, by going to different locations that your friends have marked or suggested. All and all, the concept is to utilize your location in your social interactions.

How does this relate to your business?

Using geo-targeted social media, businesses can set up different rewards or incentives for customers to come to their locations. Consider this scenario:  A Foursquare user checks their account on their phone, and sees that your business is nearby. Then they notice that you’ve given them a special incentive to visit, be it an in-store discount or a badge on Foursquare or other geo-targeted platform.  You’ve just plugged into their social life, and most likely gained a visitor. It’s exciting and fun for the user, and a great opportunity for businesses to interact directly with potential customers nearby!

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